Tenant fees and deposits in Corby
At Oleon Properties, we believe in complete transparency. All our fees are fully compliant with the Tenant Fees Act 2019 and the Renters' Rights Act 2025. We only charge what is legally permitted and ensure all costs are fair and reasonable.
Looking for a property to rent? Browse our available properties in Corby.
Before reserving a room or home, ask Oleon Properties for a written breakdown of the rent, deposit and included bills. Your agreement sets out the terms for your property.
Before Your Tenancy Starts
| Charge | Amount | Details |
|---|---|---|
| Holding Deposit | Maximum 1 week's rent | Capped at one week’s rent. We explain the deadline and circumstances for refunding, crediting or lawfully retaining it in writing. Any credit towards rent or the tenancy deposit requires your agreement. |
| Security Deposit (if applicable) | Our published limit: 5 weeks' rent | May not be required for all tenants. Where taken, protected in a government-approved tenancy deposit scheme. Refundable at end of tenancy (subject to property condition). |
| Rent in Advance | Up to 1 month's rent | For tenancies covered by the rules from 1 May 2026, we do not request rent before the agreement is signed. Initial advance rent is limited to the permitted amount, normally up to one month for monthly rent. |
Security Deposit & Alternatives
Depending on your referencing results and circumstances, we may require a security deposit of up to 5 weeks' rent. In some cases, no deposit is required.
If a deposit is taken:
- It will be protected in a government-approved scheme within 30 days
- You will receive the required prescribed information within the statutory deadline
- It is refundable at end of tenancy (subject to property condition)
- Disputes are resolved through the deposit scheme's free adjudication service
Ask us whether a guarantor or an optional deposit alternative is available. We do not require you to buy insurance or pay for a third-party service as a condition of the tenancy. Please contact us to discuss options.
During Your Tenancy
Regular Payments
- Rent – As agreed in your tenancy agreement
- Utilities – Gas, electricity, water (if you are responsible as per tenancy agreement)
- Council Tax – If you are responsible as per tenancy agreement
- TV Licence – If applicable
- Communication Services – Broadband, phone, TV packages (if you arrange these)
Charges, Tenancy Changes & Damage
Default fees are limited to late-rent interest and reasonable replacement costs for lost keys or security devices, where provided for in the tenancy agreement. Tenancy changes, early release and claims for damage are separate matters, as explained below.
| Charge | Amount | When Applicable |
|---|---|---|
| Late Rent Payment | Annual interest no more than 3 percentage points above the Bank of England base rate | Only where the agreement provides for it and rent is overdue by at least 14 days. Calculated on the overdue sum for the relevant period; not a flat late-payment charge. |
| Lost Standard Key | Reasonable replacement cost, evidenced in writing | Where permitted by the tenancy agreement. We provide written evidence of the reasonable cost; no automatic fixed fee. |
| Lost Security Fob/Electronic Key | Reasonable replacement and programming cost | Where permitted by the tenancy agreement, supported by written evidence of the cost. |
| Full Lock Change | Reasonable evidenced cost, where legally recoverable | Only where a replacement is necessary and the cost is legally recoverable. No automatic lock-change fee. |
| Early Tenancy Termination | Subject to the applicable limits on rent, loss and reasonable costs | Ask us to agree any shorter notice period in writing. Giving valid notice is different from requesting early release. Any permitted payment is limited by the applicable rules. |
| Change of Tenancy | Up to £50, or higher reasonable evidenced costs where permitted | For a change you request, such as adding or removing a sharer. Ask for an explanation and evidence before agreeing to a higher amount. |
| Damage Beyond Normal Wear & Tear | Reasonable evidenced loss | Assessed against the inventory, evidence and fair wear and tear. Any deduction can be disputed through the deposit scheme; not an automatic default fee. |
| Professional Cleaning | No compulsory professional-cleaning fee | A claim may be made for reasonable evidenced loss if the property is left less clean than at the start. No requirement to purchase a professional cleaning service. |
| Replacement Tenancy Documents | No charge | We do not charge for a replacement copy of your tenancy agreement. |
Criminal Damage & Vandalism
⚠️ Malicious or Intentional Damage
Suspected intentional damage may be reported to the police. Any claim for repairs or replacement must be supported by evidence and assessed under the applicable law.
- We may seek reasonable, evidenced compensation through the deposit scheme or the courts.
- Legal costs and other losses are recoverable only where the law or a court allows.
- Any possession action must follow the lawful notice and court process. A notice does not itself authorise eviction.
We use photographs, invoices and assessments to support damage claims. You can challenge proposed deductions through the relevant deposit protection scheme.
Examples of damage that may be investigated include:
- Intentional destruction of fixtures or fittings
- Vandalism or graffiti
- Deliberate flooding or fire damage
- Removal or destruction of safety equipment
What We Cannot Charge (Banned Fees)
Under the Tenant Fees Act 2019, the following fees are illegal and we will never charge them:
- ❌ Admin fees
- ❌ Reference fees
- ❌ Credit check fees
- ❌ Inventory fees
- ❌ Check-in fees
- ❌ Check-out fees
- ❌ Renewal fees
- ❌ Pet deposits or pet fees
- ❌ Viewing fees
- ❌ Registration fees
Deposit Protection
Where a security deposit is required, it is fully protected under UK law. We use government-approved tenancy deposit schemes to safeguard your money.
Your Deposit Rights
- Protection within 30 days – Your deposit is registered with DPS, MyDeposits, or TDS
- Prescribed information – You receive full details of how your deposit is protected
- Free dispute resolution – Independent adjudication if you disagree with deductions
- Return within 10 days – Your deposit is returned within 10 days of agreeing how much will be returned
How Deposits Are Used
Your deposit can only be used for:
- Unpaid rent or bills (where tenant is responsible)
- Damage beyond normal wear and tear
- Cleaning costs (if property left in unacceptable condition)
- Lost keys or security devices
Normal wear and tear (such as minor scuffs, faded paint, or carpet wear from regular use) cannot be deducted from your deposit.
Payment Methods
How to Pay Your Rent
We accept the following payment methods:
- Standing Order (preferred) – Set up automatic payments from your bank to match your agreed rent schedule
- Bank Transfer – One-off payments via online banking
- Direct Debit – Automated collection (where available)
Payment Due Date: As specified in your tenancy agreement. Check your agreed weekly, four-weekly or monthly payment schedule and contact us promptly if a payment may be late.
Bank Details: Provided in your tenancy agreement and welcome pack.
Your Rights as a Tenant
As a tenant with Oleon Properties, you have the right to:
- Challenge any fees you believe are unfair or unreasonable
- Request a breakdown of any charges with supporting evidence
- Dispute deposit deductions through the free deposit protection adjudication service
- Complain to the Property Redress Scheme if you're unhappy with our service
- Report illegal fees to your local Trading Standards office
For more information on your tenancy, maintenance requests, and local area guide, visit our Tenant Guide page.
Need Help or Have Questions?
If you have any questions about our fees or your tenancy, please contact us:
- Email: info@oleonproperties.com
- Phone: Available in your tenancy agreement
- Emergency Line: Follow the emergency instructions provided with your tenancy for urgent maintenance issues
- Tenant Guide: Read our complete move-in guide
Legal Compliance Statement
Oleon Properties sets out payment information for private tenancies in England with reference to the Tenant Fees Act 2019, as amended by the Renters' Rights Act 2025. Any payment must be permitted by law and applicable to your tenancy. Ask for a written explanation of any charge before paying it.
We are proud members of:
- National Residential Landlords Association (NRLA) – Professional landlord certification
- Property Redress Scheme (PRS051034) – Independent complaint resolution
- Client Money Protect – Your money is protected
- Federation of Small Businesses (FSB) – Supporting ethical business practices
All deposits are protected in government-approved tenancy deposit schemes. For more information on your rights as a tenant, visit gov.uk/tenancy-deposit-protection or contact our team.
Relevant Legislation:
Last Updated: 18 October 2026
Read the government guidance on tenant fees and the statutory fees guidance.
Questions about a Corby rental
How can I check the costs before renting a property in Corby?
Ask Oleon Properties for a written breakdown of the rent, any holding or tenancy deposit, included bills and any other proposed payment before committing. Check the property details and tenancy terms for that specific home.
Who should I contact about a charge or deposit?
Contact info@oleonproperties.com with your property address, the payment concerned and any supporting documents. Ask for an explanation in writing. Deposit disputes can also be raised through the relevant deposit protection scheme.
Are bills included with every Corby rental property?
Bills vary by property and tenancy. Some shared homes include specified bills; check the listing and written tenancy terms to confirm exactly what is included.
Call 01604 385328 or contact our office. Browse available rentals.